Refund policy

（Return Policy）

Return Eligibility

At AETHER MODE, we want you to be satisfied with every purchase.

Customers may request a return within 30 days of receiving their order. Returned items must be unused, unworn, unwashed, and in their original packaging with all tags attached.

Items that are customized, personalized, or marked as final sale are not eligible for return unless they arrive damaged or defective.

Return Process

To initiate a return, please contact our customer support before sending any items back.

Email: yanguoxiong026@outlook.com

Return Address:

1570 Hawes Ct
Redwood City, CA 94061
United States 94061

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

（Refund Policy）

Refund Approval

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Shipping fees are generally non-refundable unless the return is caused by our mistake or a damaged product.

If you receive an incorrect or defective item, please contact us within 7 days of delivery and provide your order number along with photos of the issue.

For refund assistance, please contact: